ALL ITEMS ARE MADE TO ORDER. PLEASE ALLOW FOR 1-3 WEEKS FOR ORDERS TO SHIP
SHIPPING POLICY
PROCESSING TIME
All items are handmade, and all orders are made to order. Please allow 1-3 weeks before your order ships.
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ESTIMATED SHIPPING TIMES
North America: 2-4 Weeks
We'll do our very best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
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CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
RETURN POLICY
We will gladly accept returns or exchanges on all non-personalized orders.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
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The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
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Custom or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PAYMENT METHOD
All major credit and debit cards are accepted, as well as PayPal.
We always keep your payment information secure and never receive your credit card information.
WHOLESALE INQUIRIES
For any wholesale pricing inquiries, please email us at:
Mon - Fri: 9am - 7pm
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We will do our very best to reply in a timely manner.